Gate

Department Overview

Gate works closely with ASS for securing the event boundaries to ticketed participants

Responsibilities of gate:

Queuing and processing of cars coming in the gate road
Accepting tickets / checking the will call list
Managing of wristband, ticket inventory
Making sure everyone has a printed and signed waiver that is legible
Screening cars and participants for non ticketed occupants, forbidden items to some extent
ID check and over / under 21
age appropriate wristband application
In and out access verification and approval
Handing out of maps, guides, etc if applicable

Other gate considerations:

Board members will be at the gate during all during event gate open shifts
Gate shift leads will manage and monitor shift to shift operations
Some coordination with the road gate, greeters, placement teams, parking teams, and parking shuttle may be required
Gate should have radio communication with other departments and the board lead during the event

Following are documents relevant to Gate operations:

Policies and procedure for gate shift leads:

Review gate shift report with outgoing gate lead and sign off as witness, count change in cash box
Check IDs and apply appropriate armband
Have attendee sign waiver, requires guardian signature for kids under 18
Sell ticket or check will-call file for pre-paid tickets
Keep stubs in shift envelope, give ticket to attendee
Fill out shift report and shift envelope, review shift report with incoming gate lead, seal gate receipts and ticket stubs in envelope
Take shift envelope to designated drop point

ASS is now part of gate, as of 2019 maybe

1. A description of what the Lead does and to whom the Lead reports.

2. A description of what any XXXO position is expected to do.

3. If applicable, what the Daily Leads are expected to do,

4. A description of what these roles do during the Event.

5. "Operational Notes," i.e., your tips, hints and insights.

6. If you know, a listing of past Leads for that department.

7. If applicable, the department's budget.

8. A list of items the Lead and Redshirts should bring with them.

2014 Elements:

Continue empowering shift leads, at least two 6-hour shifts per lead.
Separate from Gate, and Exodus. New ASS department head is Nikki Minette, new XXXO is Eddie Hayes
Have lighter coverage during early times in the event, more coverage closer to burn night, none during Exodus.
Over all focus change to being less adversarial with participants, while still being firm enforcers.
Continue perimeter marking, perhaps more clearly.
Contact NikkiMinette@apogaea.com for details.

2013 Elements:

Institute shift leads that are responsible for overseeing ASS operations for two 6-hour shifts, reporting to Guywire.
Coordinate with gate for gate setup
Have lighter coverage during early times in the event, more coverage closer to burn night
Continue perimeter marking

2012 Elements

One overall department lead - Guywire
Teams of 2 people patrolling together with 1 radio
Continued perimeter marking
First capture of a trespasser, who was intercepted by Dave the quartermaster and removed from the event by rangers

2011 Elements